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Why Use Civic & Commercial
Mercantile Services?

Civic & Commercial Mercantile Services is the leading service provider of mercantile services in the Australian Capital Territory (ACT).

Yes, we are a locally based and operated business currently servicing many major clients both locally and nationally across the legal and financial industries including other mercantile agencies across Australia and New Zealand.

We would welcome the opportunity to discuss our services with your organisation.

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Civic & Commercial Mercantile Services are the preferred service provider for a large number of major local law firms in the nation’s capital.

As proud members of the Institute of Mercantile Agents (IMA), we have direct access to a dedicated network of agents throughout Australia.

Our clients are confident that when a document needs to be served that Civic & Commercial Mercantile Services has the capacity to complete instructions in a prompt and time-efficient manner.

Our network of like-minded Commercial Agents across the nation are just a phone call away and will undertake the service of your documents as a priority if and when required.

Our agents endeavour to have your documents successfully served by interviewing occupants and neighbours to obtain as much information as possible to enable any application for substitute service to be made confidently.

At the completion of service, your office will receive an affidavit of service, outlining all information in the correct court format and signed by our agent and one of our network of in house and external Justices of The Peace.

*Available for personal pickup in ACT City area

*NSW Licensed Agents

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Motor vehicles, plant and equipment, & real estate lockup

Civic & Commercial Mercantile Services has undertaken repossession activities on behalf of our clients across Australia for over 12 years.

Our agents who are employed directly by Civic & Commercial Mercantile Services are fully trained in house to complete these activities in a professional and timely manner.

Our agents who are trained to recover assets are also fully aware of their responsibilities under all legislative requirements for repossession services.

Our agents who are able to undertake activities in the ACT are also licensed in NSW with a Commercial and Private Inquiry Agent license.

Civic & Commercial Mercantile Services offer a timely response to your instructions with full updating to meet your requirements. Your office will receive a full report along with a detailed asset inspection report including digital photographs at the completion of the task.

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Civic & Commercial Mercantile Services agents are trained to conduct field call services on your behalf to either assist in making contact with and interviewing your client’s debtor, or to make a demand for payment.

Our agents will attend and assist in confirming identities of individuals, home and business attendances for debt/financial/examination interview, occupancy check, pre-lockout property inspections, a pre-purchase inspection (generally motor vehicles), insurance issue interviews related to motor vehicle accidents to obtain that missing link. Services in this field are detailed and competitively priced.

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Civic & Commercial Mercantile Services agents are qualified to attend to that court hearing examination on behalf of your client in both ACT and NSW court systems.

Further to this service, our agents are trained in lodging your court documents in the ACT Supreme, Magistrates, ACAT, and Family court systems saving your client the time and bother of attending in person.

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Civic & Commercial Mercantile Services offers a skip trace service to our clients where it is absolutely a requirement to find an individual that is crucial to your client’s case.

This service has been operating for the past 5 years and has proven to be a most successful tool in the services we offer, with many organisations taking advantage of the service.

All enquiries in this service are welcome by contacting our office directly.

Real Estate Lock Out Image

Civic & Commercial Mercantile Services has established itself as a business that offers high quality service to its clients and this is no different when it comes to representing your client’s interest when it is necessary to secure a property.

We have developed an excellent rapport with the Sheriff’s Office both in ACT and in NSW which is essential in ensuring the smooth task of taking possession of the property.

Our agents have several years’ experience in this task and are committed to provide professional service attendance, obtaining digital photographic evidence and complete reporting for your organisation.

We have a dedicated select number of professional locksmiths that attend to ensuring not only access but value for money when attending to a property lock change.

All enquiries in this service are welcome by contacting our office directly.

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Working nationally within Australia, we partner with a range of local and regional Government solicitors to take care of their process serving requirements. Our Government clients can expect efficient and reliable services from our experienced team. We deliver all documents for Governments in a professional manner.

For Government process server enquiries, please contact our friendly team.

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